- General Information
- Manufacturer
- Fortinet, Inc
- Manufacturer Website Address
- http://www.fortinet.com
- Brand Name
- Fortinet
- Service Name
- FortiCare Elite
- Product Type
- Service
FortiCare Elite services offers enhanced service-level agreements (SLAs) and accelerated issue resolution. This advanced support offering provides access to a dedicated support team. Single-touch ticket handling by the expert technical team streamlines resolution. This option also provides Extended End-of-Engineering-Support (E-EoES) of 18 months for added flexibility and access to the new FortiCare Elite Portal. This intuitive portal provides a single unified view of device and security health.
- Service Information
- Service Main Type
- Exchange
- Provided Support
- Asset Management
- Firmware Updates
- Phone Support
- Replacement
- Return Merchandise Agreement (RMA)
- Web Support
- Service Duration
- 5 Year
- Product Supported
- Fortinet FortiAnalyzer-3510G (Require FortiCare Premium)
- Upgrade from
- FortiCare Premium
